SMS & Privacy Policy

Cutbill Innovations Last Updated: April 27, 2026


1. Overview

Cutbill Innovations ("Company," "we," "us") respects your privacy and is committed to protecting personal information collected through cutbillinnovations.com (the "Site") and our services. This Privacy Policy explains what we collect, how we use it, and your rights.


By using the Site or our services, you consent to the practices described below.


2. Information We Collect

We collect information you provide directly, including:

  • Name, email address, phone number, and business details submitted through forms, bookings, or consultations
  • Information shared during intake calls, strategy sessions, or ongoing engagements
  • Communications you send to us by email, SMS, or other channels


We also collect limited technical information automatically when you visit the Site, such as IP address, browser type, device information, and usage data through cookies and similar technologies.


3. AI-Assisted Intake

We use an AI-powered intake associate ("Pam") to gather preliminary information from prospective clients by phone. Callers are informed at the start of the call that they are speaking with an AI. Calls may be recorded, transcribed, and processed to prepare for follow-up consultations. By continuing the call after notification, you consent to this processing.


4. How We Use Information

We use collected information to:

  • Provide, deliver, and improve our services
  • Schedule and conduct consultations and strategy sessions
  • Communicate about engagements, invoices, and updates
  • Maintain records and comply with legal obligations
  • Send relevant marketing communications, where permitted


You may opt out of marketing communications at any time using the unsubscribe link in our emails or by replying STOP to SMS messages.


5. Service Providers

We share information with trusted third-party service providers solely to deliver our services, including:

  • GoHighLevel — customer relationship management and communications
  • Retell — AI voice intake services
  • Duda — website hosting and forms
  • Email and SMS delivery providers
  • Payment processors, where applicable


These providers are bound by their own privacy and security obligations and are authorized to use your information only as needed to perform services for us.


6. Disclosure of Information

We do not sell or rent personal information. We may disclose information when required by law, in response to valid legal process, to protect our rights or the rights of others, or in connection with a business transfer such as a merger or acquisition.


7. Data Storage and Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, or loss. Some service providers may store or process data outside of Canada, including in the United States, where data protection laws may differ. By using our services, you consent to such transfers.


No method of transmission or storage is fully secure. We cannot guarantee absolute security.


8. Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.


9. Your Rights

You may request to access, correct, or delete personal information we hold about you, or withdraw consent to its use, subject to legal and contractual restrictions. Requests can be submitted to the contact below. We will respond within a reasonable timeframe in accordance with applicable law.


10. Cookies

The Site may use cookies and similar technologies to support functionality, analyze usage, and improve user experience. You can manage cookie preferences through your browser settings. Disabling cookies may limit some features of the Site.


11. Children

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.


12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date will reflect any changes. Continued use of the Site or services after changes are posted constitutes acceptance.


13. Contact

Questions, concerns, or requests regarding this Privacy Policy can be directed to:

Cutbill Innovations Box 722, Rosebud, Alberta, T0J 2T0 info@cutbillinnovations.com


SMS Terms of Service


Program Name: Cutbill Innovations Description: Cutbill Innovations sends SMS messages for appointment confirmations, service updates, follow-up communications, business updates, and marketing promotions to opted-in contacts.


Opt-Out: You can cancel SMS messages at any time. Text STOP to the number you received the message from. After sending STOP, you will receive one final confirmation message and no further messages will be sent.


Re-joining: If you wish to re-enroll after opting out, text START to our number or submit a new inquiry through cutbillinnovations.com.


Help: Text HELP for assistance or contact us at admin@cutbillinnovations.com.


Carrier Liability: Carriers (e.g., T-Mobile, Rogers, Bell) are not liable for delayed or undelivered messages.


Message & Data Rates: Message and data rates may apply. Message frequency varies. Typically 1–5 messages per month.


Privacy: See our privacy policy above. For more information, contact info@cutbillinnovations.com.


Compliance: Cutbill Innovations adheres to CTIA messaging guidelines, CASL (Canada's Anti-Spam Legislation), and PIPEDA (Personal Information Protection and Electronic Documents Act).